Privacy policy

MooseCare Privacy Policy

 

Effective Date: Oct. 11, 2021

 

  1. INTRODUCTION

This MooseCare Privacy Policy (“Policy”) outlines what personal data is collected by Moose Innovations Ltd., its subsidiaries and affiliated companies (together “Company”, “we”, “us” or “our”), how we use such personal information, the choices you have with respect to such personal information, and other important information.

We keep your personal information personal and private. We will not sell, rent, share, or otherwise disclose your personal information to anyone except as necessary to provide our services or as otherwise described in this Policy.

For the purposes of this Policy, “Website” shall refer to https://www.moosecare.com/, as well as any other websites Company owns and that link to this Policy and “Services” shall refer to all products or service offerings made available by the Company, including our mobile app, Website and subscription plans.

Our Services may be connected by “hyperlinks” to other third-party assets. We are not responsible in any way for the privacy practices on other third-party’s sites and advise you to review the privacy policies on those linked sites before using them.

We strongly urge you to read this Policy and make sure that you fully understand and agree to it. If you do not agree to this Policy, please discontinue and avoid using our Services.

 

  1. NOTE FOR MINORS

We do not knowingly collect or solicit personal information from anyone under the age of consent (as determined under the applicable laws where the individual resides; “Age of Consent”).  By accessing, using or interacting with our Services, you certify to us that you are not under the Age of Consent. In the event that we learn that we have collected personal information from an individual under the Age of Consent without verification of parental consent, we will delete that information upon discovery. If you believe that we might have any information from or about an individual under the Age of Consent, then please contact us through the contact details available below.

 

  1. WHAT PERSONAL INFORMATION WE COLLECT?
  • Registration details: When you open an account and register to use the Services, you will be asked to provide us certain details about yourself, such as your email address, username and password.
  • Payment Information. When you sign up for one of our paid Services, you must provide billing information, such as your credit card number and bank account details
  • Log Files. Just as when you visit and interact with most websites and services delivered via the Internet, when you use our Services, we may gather certain information and store it in log files. This information may include but is not limited to Internet Protocol (IP) addresses, system configuration information, URLs of referring pages, and locale and language preferences.
  • Voluntary information: We also collect information which you provide us voluntarily. For example, we collect our communication when you respond to communications from us, communicate with us via email or share additional information about yourself through your use of the Services.
  • Cookies and Other Tracking Technologies. We may use cookies and other information gathering technologies for a variety of purposes, such as providing us with information about how you interact with our Services and assisting us in our marketing efforts. You can control how websites use cookies by configuring your browser's privacy settings (please refer to your browser's help function to learn more about cookie controls). Note that if you disable cookies entirely, Our Services may not function properly. We may also use cookies and similar technologies to provide you advertising on third-party sites based upon your browsing activities and interests.

When you visit or access our Services, we may use (and authorize third parties to use) web beacons, cookies, pixel tags, scripts, tags and other technologies ("Tracking Technologies").

These Tracking Technologies allow us and third parties to automatically collect information about you (such as your IP address, device unique identifiers and your online behavior), in order to enhance your navigation on our Services, improve our Services' performance and customize your experience on our Services, as well as for behavioral advertising and fraud prevention purposes. We also use this information to collect statistics about the usage of our Servicesand perform analytics.

To learn more about how can manage your cookies, below is a list of useful links that can provide you with more information on how to manage your cookies. However, please remember that by deleting or blocking cookies, some of the features of our Services may not work properly or effectively.

Google Chrome

Internet Explorer

Mozilla Firefox

Safari (Desktop)

Safari (Mobile)

Android Browser

You can learn more and turn off certain third party targeting and advertising cookies by visiting the following third party webpages:

The Interactive Advertising Bureau (US)

The Interactive Advertising Bureau (EU)

 

 

 

  1. HOW WE USE PERSONAL INFORMATION WE COLLECT?

Company only processes personal information in a way that is compatible with and relevant for the purpose for which it was collected or authorized. As a general matter, for all categories of data we collect, we may use the information we collect (including personal information, to the extent applicable) to:

  • provide, operate, maintain, improve, and promote the Services;
  • enable you to access and use the Services;
  • process and complete transactions, and send you related information, including purchase confirmations and invoices;
  • send transactional messages, including responses to your comments, questions, and requests; provide customer service and support; and send you technical notices, updates, security alerts, and support and administrative messages;
  • send commercial communications, in accordance with your communication preferences, such as providing you with information about products and services, features, surveys, newsletters, offers and promotions and send other news or information about us and our partners.
  • monitor and analyze trends, usage, and activities in connection with the Services and for marketing or advertising purposes;
  • comply with legal obligations as well as to investigate and prevent fraudulent transactions, unauthorized access to the Services, and other illegal activities;
  • personalize the Services, including by providing features or content that match your interests and preferences; and
  • process for other purposes for which we obtain your consent.

We may combine information we collect as described above with personal information we obtain from third parties.

 

 

  1. HOW WE SHARE YOUR PERSONAL INFORMATION?

We work with other companies who help us run our business (“Service Providers”). These companies provide services to help us store information (such as cloud storage companies), process credit card payments, monitor and analyze the performance of our Services, manage and contact our existing Customers as well as sales leads, provide marketing support, provide fraud prevention services, and otherwise operate and improve our Services. These Service Providers may only process personal information pursuant to our instructions and in compliance both with this Privacy Policy and other applicable confidentiality and security measures and regulations.

Specifically, we do not permit our Service Providers to use any personal information we share with them for their own marketing purposes or for any other purpose than in connection with the services they provide to us.

In addition to sharing with Service Providers as described above, we may also share your information with others in the following circumstances:

  • With other subsidiaries or affiliate companies of Company;
  • With our resellers and other sales partners who may help us distribute the Services to Customers; We may share your personal information with Shopify, in order process your requests and place orders on your behalf. Further information on how Shopify may process your personal information can be found at: https://www.shopify.com/legal/privacy.
  • When we are required to disclose personal information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
  • Where we have a good-faith belief sharing is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Service Agreement, or as otherwise required to comply with our legal obligations; or
  • as you may otherwise consent from time to time.

 

  1. INTERNATIONAL INFORMATION TRANSFERS

Please note that our businesses, as well as our trusted partners and service providers, are located around the world. Any information that we collect (including your personal information) is stored and processed in various jurisdictions around the world (including in Israel and the United States), for the purposes detailed in this Policy.

 

  1. DATA SUBJECT RIGHTS

Based on the jurisdiction in which you reside, you may be entitled to exercise rights pertaining to the personal data collected about you, as applicable, such as to:

  • Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with certain supplementary information.
  • Receive personal information you directly volunteer to us in a structured, commonly used and machine-readable format.
  • Request rectification of your personal information that is in our control.
  • Request erasure of your personal information.
  • Object to the processing of personal information by us.
  • Request to restrict processing of your personal information by us.

However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements. 

If you wish to exercise your rights, you can contact us via the contact information detailed below.

 

  1. RETENTION

We will retain your personal information for as long as necessary to operate our Websites or provide our Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods shall be determined taking into account the type of information that is collected and the purpose for which it is collected for, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time.

 

  1. DATA SECURITY

We have implemented administrative, technical, and physical safeguards to help prevent unauthorized access, use, or disclosure of your personal information.

While we seek to protect your information to ensure that it is kept confidential, we cannot guarantee the security of any information. You should be aware that there is always some risk involved in transmitting information over the internet and that there is also some risk that others could find a way to thwart our security systems. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security and privacy of your personal information or other content you transmit using the Services, and you do so at your own risk. Thus, we encourage you to exercise discretion regarding the personal information you choose to disclose.

 

  1. CHANGES TO OUR PRIVACY POLICY

We reserve the right to change this Policy at any time, so please re-visit this page frequently. We will provide notice of substantial changes of this Privacy Policy through our Website or we will send you an e-mail regarding such changes to the e-mail address that you volunteered (if you have volunteered it). Such substantial changes will take effect seven (7) days after such notice was provided on any of the above mentioned methods. Otherwise, all other changes to this Policy are effective as of the stated “Last Updated” date, and your continued use of the Services after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes.

 

  1. BUSINESS TRANSACTIONS

We may assign or transfer this Policy, as well as information covered by this Policy, in the event of a merger, sale, change in control, or reorganization of all our part of our business.

 

  1. CONTACT INFORMATION

Moose Innovations, Inc.

1209 Orange St., Wilmington 

19801 Delaware, USA

info@moosecare.com