FAQs
What's the return policy?
We offer a 30 days money back guarantee with free returns.
How “hot” does the hot shaving cream get?
Hot shaving cream ranges between 80 to 122 degrees Fahrenheit, like a nice hot bathtub.
How long does it take to make the hot shaving cream?
90-seconds on average, depending on temperature settings (the same amount of time to brush your teeth).
How do I clean the Moose Machine?
Remove the bowl and rinse it under running water, easy peasy!
How often should I clean the Moose Machine?
You should clean it after 2 to 3 uses.
When can I expect my order to arrive?
Shipping usually takes 3 to 5 business days from the purchase date.
How to connect my device to the Moose app
We made a video just for that
How to connect the app to the Moose maker
if that didn't work your router might have a problem supporting IOT. In such cases, we recommend checking the manufacturer's website to find out how to enable IOT.
Can women use Moose to shave other body parts?
Absolutely, Moose can be used by anyone, to shave any part of the body.
How long does the Moose foam stay hot?
Moose foam will generally stay hot for 3 to 4 minutes.
Where can I buy Moose products?
You can shop for all Moose products on our website.
Can I shave my head or beard with just one bowl of foam?
Generally yes, one bowl of foam should be enough to shave the head, beard and neck.
Are the pods and foam scented?
Yes, we offer 3 kinds of pods that each have their own light aroma. An unscented version will be offered in the future.
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